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Tom Tuttle, vice president of the Microsoft Practice at Nectar Services Corporation With the release of the Lync SDN Interface with in-call quality updates available and integrated with our network awareness application, it will provide customers greater real-time insight of the user experience and help speed the time it takes to identify, isolate and remediate issues impacting Lync.”

“We have seen tremendous adoption of the Lync SDN API over the past six to nine months with the majority of our partners implementing the SDN API with our UC Diagnostics solution to support not only their internal Lync deployments, but making it an integral part of their Lync managed services offering for their customers. Michael Tennefoss, vice president of Strategic Partnerships at Aruba Networks You can’t manage what you can’t see and the SDN API 2.1 delivers unprecedented visibility.” Aruba’s Lync qualified networks use the API to proactively set-up appropriate Quality of Service and to track, monitor, report, and diagnose call and network activity. Dynamic Quality of Service optimization and visibility into Lync media across Wi-Fi and wired networks are now top of mind for IT managers. To obtain them you need a window into Lync call activity, and that’s exactly what the SDN API 2.1 delivers. “Workplace mobility and the criticality of communications services to today’s enterprises have driven a sea change in expectations for Run state networks.

Our customers and partners have been such a critical part of this work for us, we wanted to share their thoughts with you as well:

Qualified functionality across Lync Server 2010, 2013 and included IPv6 topologies.

Extended the device information presented to network management systems for better diagnostics and event correlation.

Simplified deployment and configuration of the SDN interface.

Evolved the architecture to better support High-Availability topologies.

The 2.1 version of the Lync Server SDN interface is now available for download. And so that’s the third piece-iteratively enhancing the interface to make it more capable.

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Second, our partners have been actively working to deploy with Lync customers at scale, where we have received a ton of feedback and great learning about how to make the product better. These partners are joining Aruba Networks, Nectar Services and HP Networking in bringing solutions to market that take advantage of the Lync SDN interface (you can learn more about all of their solutions presented at the 2014 Lync Conference.

First, we have a growing list of partners working to integrate, test and qualify with the Lync Server SDN interface-most recently being Meru Networks and Extreme Networks. In the meantime, we’ve been hard at work across three paths. Since then the industry hasn’t stopped talking about the utility of UC SDN across different scenarios, from diagnosing where media issues happen in the network to automating Quality of Service (QoS).

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It’s been just a few months since were at TechEd talking about how Unified Communications (UC) can take advantage of Software Defined Networking (SDN). Today’s post was written by Jamie Stark, project manager on the Lync Team.